Privacy Policy & Terms

This policy governs the use of Mera Shiksha Sahayak services, applications, websites and digital platforms while ensuring compliance with applicable Indian laws and industry standards.

Last Updated: May 2026

Policy Highlights

  • Services are governed under applicable Indian laws, including the Information Technology Act and Consumer Protection regulations.
  • Users must provide accurate information and comply with all platform rules and policies.
  • Payments are generally non-refundable except where required by law or approved by the company.
  • The company reserves the right to suspend access, modify services, or update policies at any time.

Policy Overview

These terms are structured to ensure legal compliance under applicable Indian laws while protecting the operational, financial, and intellectual interests of Mera Shiksha Sahayak Pvt. Ltd.

1. User Obligations

Users are required to provide accurate, complete, and updated information while using our services. Any misuse, impersonation, fraudulent activity, unauthorized access attempt, abusive behavior, or violation of applicable laws may result in immediate suspension or permanent termination without prior notice.

2. Payment & Refund Policy

All payments made to Mera Shiksha Sahayak are considered final and non-refundable unless otherwise required under applicable Indian consumer protection laws. Refund requests, if accepted, shall be processed solely at the discretion of the company after internal review.

3. Intellectual Property Rights

All software, training material, certificates, website content, graphics, logos, branding, source code, and associated resources are the exclusive intellectual property of Mera Shiksha Sahayak Pvt. Ltd. Unauthorized copying, redistribution, reverse engineering, resale, or commercial use is strictly prohibited.

4. Privacy & Data Usage

We may collect and process information including names, contact details, login credentials, academic information, payment references, device information, and usage analytics for service delivery, account management, security monitoring, customer support, legal compliance, and service improvement.

5. Account Security

Users are solely responsible for maintaining the confidentiality of account credentials. Mera Shiksha Sahayak shall not be liable for unauthorized access resulting from password sharing, weak passwords, or user negligence.

6. Service Availability

While we strive to maintain uninterrupted access, we do not guarantee continuous availability of services. Temporary interruptions may occur due to maintenance, technical issues, upgrades, cyber security concerns, or circumstances beyond our control.

7. Limitation of Liability

Mera Shiksha Sahayak Pvt. Ltd. shall not be liable for indirect, incidental, consequential, financial, academic, reputational, or business losses arising from the use or inability to use our services, software, applications, or third-party integrations.

8. Third-Party Services

Certain functionalities may rely on third-party providers including hosting providers, payment gateways, analytics services, APIs, cloud services, and communication platforms. We are not responsible for the availability, accuracy, or policies of such external services.

9. Policy Modifications

Mera Shiksha Sahayak reserves the right to modify, suspend, discontinue, or update any service, pricing structure, policy, or feature at any time without prior notice. Continued use of the platform constitutes acceptance of revised policies.

10. Termination of Services

The company reserves full authority to restrict, suspend, or permanently terminate user access in cases involving policy violations, misuse of resources, unlawful activity, copyright infringement, harmful conduct, or fraudulent behavior.

11. Compliance with Indian Laws

All services provided by Mera Shiksha Sahayak operate subject to applicable laws of India, including the Information Technology Act, cyber security regulations, taxation requirements, consumer protection laws, and related government directives.

12. Jurisdiction & Dispute Resolution

Any disputes, legal proceedings, or claims arising from the use of our platform or services shall be governed exclusively by the laws of India. Subject to statutory protections, courts located in Dehradun, Uttarakhand shall have exclusive jurisdiction.